Many organizations assume that building a GCC is automatically beneficial. In reality, a poorly designed GCC can increase cost, slow decisions, and create long-term dependency.
GlobalWorks exists to help organizations think before they build. Not every company should build a GCC. We'll tell you honestly.
Most GCCs fail not because of talent shortages or cost issues — but because of poor upfront design.
The failure is rarely visible early. It surfaces quietly, usually long after leadership has committed resources and announced India as a strategic priority.
Before headcount, before real estate, before hiring — GlobalWorks conducts a GCC Readiness & Viability Assessment. This is a structured diagnostic designed to determine whether a GCC makes sense for your organization, what kind of GCC would actually work, when it should be built, and how it should be designed.
Three distinct phases. Each one must be earned before the next begins. This is not a timeline — it is a discipline.
Design is the process of defining the GCC before hiring begins. Most organizations skip this step — and pay for it later. Design is not planning. It is architecture.
Design answers the most important question before any resource is committed.
Build is the process of creating real capability — not just filling seats. We hire leaders before teams, because teams without leadership create execution noise, not outcomes.
Build is about who owns what — and how work actually gets done across geographies.
Scale is not about adding people. Scale is about adding judgment, autonomy, and leadership depth. A GCC that scales correctly reduces its dependency on GlobalWorks over time.
Scale must be earned — not assumed. We track when it is safe before recommending it.
GlobalWorks services are not standalone products. They are architected offerings designed to work together across the GCC lifecycle. Clients may engage one service or multiple — but all services follow the same Design → Build → Scale philosophy.
GlobalWorks may set up the GCC, operate it during early stages, and gradually transfer ownership back to the client. The intent is independence, not dependency.
Used when clients want clarity before commitment, a second opinion, or a reset of a failing GCC. No obligation to proceed further.
Workspace is not real estate brokerage. GlobalWorks designs workspace based on collaboration needs, security, leadership proximity, and scale trajectory.
GlobalWorks does not treat talent as recruitment. Talent is treated as capability engineering — aligned to decisions, not just roles.
This service exists because most GCCs fail during scale, not setup. GlobalWorks supports operational rhythm, governance maturity, and leadership continuity long after the GCC launches.
Each engagement model draws from different service categories depending on the client's situation and stage.
| Engagement Model | GCCaaS | Advisory | Workspace | Talent | Operations |
|---|---|---|---|---|---|
| NESTIncubation | ◐Limited | ✓ | – | ✓ | – |
| ANCHOROwnership | ✓ | ✓ | ✓ | ✓ | ✓ |
| TRANSITTransformation | – | ✓ | – | ✓ | ✓ |
| FLEXITFlexible | ◐Modular | – | – | ✓ | ✓ |
Instead of listing hundreds of industries, GlobalWorks categorizes all industries into behavior-based archetypes — ensuring every industry in the world is covered, and your GCC design matches how your business actually operates.
An engagement model defines how a client starts working with GlobalWorks — not what is ultimately built. The right model depends on your current state, your certainty, and your timeline.
NEST is used when a company wants to test the GCC thesis before committing long-term. Designed for first-time builders who need validation before investment.
ANCHOR is for companies committed to building a strategic, long-term GCC. Full Design → Build → Scale engagement with deep leadership architecture from day one.
TRANSIT is used when a company already has work in India but wants to reclaim ownership from vendor-led or legacy GCC structures that are underperforming.
FLEXIT provides modular, variable GCC capacity without permanent commitments. Designed for volatile demand environments and organizations in active transformation.
Not a hiring tool. Not automation for its own sake. A decision-support and capability-intelligence system built for GCC complexity.
Most GCCs look good on paper. Very few work well in practice. We fix that.
GlobalWorks is the GCC architecture and capability-building practice of CrediHire. We help global organizations — from regulated banks to product engineering houses — decide whether to build a GCC, design what it should look like, build who will run it, and scale how it will sustain value over the long term.
We sit at the intersection of executive strategy, operating model design, and hands-on delivery. We are consultants who operate, and operators who consult. Our work ends when your GCC can run without us.
To convert uncertain GCC bets into deterministic capability engines — where decisions move to the right place, leaders own outcomes, and organizations scale without breaking.
A world where organizations no longer fear "what happens after launch." Instead, they build GCCs that improve strategic judgment, speed execution, and protect long-term value.
We design where decisions should live and who should own them — not just which tasks move offshore. This avoids the most common cause of GCC failure: migrating activity without authority.
We hire and place leaders before mass hiring. Pods follow leaders, and outcomes follow pods. This reverses the "hire then hope" industry habit.
We gate every engagement with a structured, expert-led assessment to determine whether a GCC should be built at all — then we align scope to value.
Our AI layer supports decision mapping, scale-readiness signals, and capability gap forecasting — used as decision support, not as a replacement for judgment.
When we operate, it is with a clear graduation plan. We measure success by your ability to run the GCC independently.
Operator and strategist in global talent and capability services. Vrushali combines GCC architecture experience with deep operational delivery across regulated and tech sectors.
Building delivery operations and GCC operating rhythms. Expert in pod-based delivery and leadership development across complex multi-geography environments.
Leads the capability intelligence platform and readiness assessment, bridging data science and human judgement for better GCC decision-making.
Many providers promise speed, full-stack platforms, or staffing scale. Those are real capabilities — but they are incomplete without decision architecture and leadership stewardship.
We combine rigorous design with pragmatic operations and an insistence on client independence. Our focus is the structural integrity that ensures GCC launches become durable capabilities — not just successful launches.
We operate with a strict code of governance: data protection, audit-ready processes, and transparent accountability.
For regulated clients, we include compliance-engineered role design as a standard — not an add-on.
For all serious enquiries related to Global Capability Centers, we recommend starting with our GCC Readiness & Viability Assessment.
If you are exploring a GCC, planning one, or reviewing an existing setup, the right starting point is our structured assessment.
📍 Vadodara, Gujarat, India
Working with global organizations
We operate primarily through scheduled discussions and structured engagements.
We focus on clarity before commitment.
A structured diagnostic to determine whether, when, and how to build a Global Capability Center.
This information helps us tailor the assessment and assign the right GCC architect.
Your information is used only to conduct the assessment. We do not share, sell, or use it for unsolicited outreach.
A GlobalWorks GCC architect will review your context and reach out to schedule a structured discussion.
Pick a time that works — our architects will confirm within 24 hours.
Prefer us to contact you? We will be in touch within 1–2 business days.
No documents or presentations required — just clarity on a few key questions.
This is not a sales call.
It is a structured diagnostic to help you decide correctly — whether that means building now, redesigning, or waiting.